Robotic process automation

Manual work automated against a measured baseline.

Overview

What we do.

We automate the manual, repetitive processes that consume staff time and still produce gaps. Automation is scoped against a measured effort baseline, built with human approval gates where judgment is required, and handed to a named government owner with documentation.

How it works

From input to outcome.

  1. Identify
  2. Map
  3. Design
  4. Build
  5. Pilot
  6. Operate
Process: Intake → Extract → Route → Approve → Operate01 INTAKE02 EXTRACT03 ROUTE04 APPROVE05 OPERATEShared mailboxEmail intakePower Apps formStructured requestScheduled runEvent-triggeredDocument extractionFields parsedClassificationType · priorityPolicy & rulesApproval routingException queueTriage proposalsReviewer approvalHuman in the loopAuto-completeWithin policySystem of recordUpdatedAudit trailRun history keptOwner dashboardHours saved

What we deliver

Services.

Process automation

  • Power Automate cloud flows
  • UiPath flows
  • Power Apps front ends for human steps
  • Email intake with field parsing
  • Approval routing and escalation reminders
  • Error handling, retry and failure alerting

Intelligent & agentic automation

  • Document and form data extraction
  • Classification and routing models
  • AI agents acting within defined policy
  • Exception triage and remediation proposals
  • Retrieval-augmented lookups in workflow
  • Human-in-the-loop approval gates

Governance & sustainment

  • Process inventory and automation backlog
  • Effort baseline and workload-reduction tracking
  • Run history, audit trail and evidence retention
  • Owner handoff and build documentation
  • Standard operating procedures and training
  • Change control and version management
Tools & platforms
  • Power Automate
  • Power Apps
  • UiPath
  • ServiceNow
  • Azure

Fast to put on contract.

EDWOSB/WOSB sole source up to $5.5M, set-aside, or GSA MAS 47QTCA25D00BT.

See contract vehicles